Frequently Asked Questions
Below you will find some of our Frequently Asked Questions for NonyX Nail Gel and Callex Ointment. If you have a question that is not answered below, please contact us.
NonyX Nail Gel
What is keratin debris?
Keratin debris is the white, yellow or brown hard, granular build-up that you see on or under your toenail or fingernail. Keratin debris build-up can cause your nail to separate from the nail bed.
How long will it take to get out the keratin debris?
Expect to see good results within 5 to 9 months as your nail grows out. Based on a clinical study, smaller nails may be clear in as little as three months. You may be able to start scraping out any softened keratin debris in 3 to 6 weeks. For fastest results apply Nonyx Gel twice a day, morning and night, especially after bathing. (Keep in mind that it takes about 21 days to make a new habit.)
Where can I buy NonyX?
Can I use NonyX on my child's nails?
You can use NonyX on your child if they are old enough (5 or older) to understand not to put their toenails or fingernails near their eyes or get the gel in their eyes, as NonyX is an eye irritant. You should apply the gel yourself and keep it out of reach of your child when not in use.
What is ethanoic acid?
The ethanoic acid in NonyX is the exfoliant of keratin debris. Ehtanoic acid used in NonyX breaks down only the keratin debris. It has no effect on your normal nail plate. The ethanoic acid in NonyX Nail Gel is made from fermented corn and wheat with water added.
I like to wear nail polish. How can I use NonyX?
If you wear nail polish, you can purchase NonyX BASECOAT, which is formulated to work under nail polish.
What can I do to speed results, especially if progress seems to be slowing down?
Here are two things you can do to speed up results:
Be sure that your bottle is not more than three years old. The first 2 digits stamped on the underside of the bottle represent the year (for example, 13311 = made in 2013) the gel was made. If your bottle is more than 3 years old, it is best to purchase a new one.
Scrape out keratin debris from under the nail tip just once a week. Use a manicure tool that is made for cleaning under the nail tip. Dedicate this tool to your toenails. Overly aggressive or too-frequent scraping out of the keratin debris can slow-down the process.
How long will it take to see a difference on my heels?
You may notice that your heels feel softer within a few days and visibly smoother within a few weeks. For severely cracked heels it may take 4 weeks for heels to be smooth and soft.
Can I wear socks over my feet when I use Callex?
Yes, Callex Ointment will not stain your socks and will actually work faster if you wear “footsies” or short tennis socks to bed after your evening application while sleeping.
How can I make Callex work fastest?
Always apply Callex after bathing when your skin is softer. Secondly rub your dry, rough areas with a warm, wet washcloth prior to applying more Callex. This will loosen any dead skin and speed results. Be sure to wash hands after using Callex to avoid accidental eye contact.
Nonyx Clarifying Basecoat
What is keratin debris?
Keratin debris is the white, yellow or brown discoloration or granular build-up that you see on or under your toenail or fingernail. If thick, keratin debris build-up can cause your nail to separate from the nail bed. Keratin debris is the habitat and food supply of nail fungus.
How long will it take to get out the keratin debris using Nonyx Basecoat?
If only the top edges of your nails are yellowing or lifted, it should take 3 to 5 months to clear them, depending on how fast your nails grow. In 4 to 6 weeks, you can begin to clean out any softened keratin debris with a manicure dedicated to this purpose.
My nail polish is chipping faster than before. Why is this?
Some nail polishes, especially those that are inexpensive or beyond their normal shelf life, will not adhere to Nonyx Basecoat as well as the higher-end polishes and ones that are fresh. Try a different nail polish brand if you experience chipping or wear that is more than normal.
How can men use Nonyx Basecoat?
Men can apply Nonyx Basecoat in the same way and seal it with a clear nail polish or a matte clear polish which is completely invisible on the nail. Without some type of polish over Nonyx Basecoat it will wash off. Men and children need to use a clear polish!
Can I use Nonyx Basecoat on my child’s nails?
You can use Nonyx Basecoat on your child’s nails if he/she is 5 years of age or older. The basecoat and topcoat should be applied by an adult and changed weekly. While wet, Nonyx Basecoat is an eye irritant, so keep it out of reach of your child when not in use. NonyX is non-toxic.
What is ethanoic acid?
Nonyx Fungal Nail Clarifying Gel contains the patented exfoliant, ethanoic acid, which selectively exfoliates keratin debris.